Placing your order is quick and simple. Simply follow these steps:

1. Browse our online store and select the products you’d like to purchase.

2. Add the desired items to your cart.

3. Proceed to checkout and fill in your shipping and billing information.

4. Choose your preferred payment method and complete the transaction.

5. You will receive an order confirmation email with the details of your purchase.

At TRAPHAUS, we are committed to responsible sales practices and only sell our products to customers who are of legal age. To use our site or purchase any of our products, you must be at least 21 years old or the minimum legal age for purchasing hemp and cannabis products in your jurisdiction, whichever is higher. By using our site, you confirm that you meet this age requirement

TRAPHAUS products are compliant with the 2018 Farm Bill, which legalized hemp and hemp-derived products at the federal level in the United States. Our hemp products contain less than 0.3% Delta 9 THC, adhering to the legal limit established by the Farm Bill. However, it is essential to check your state and local laws regarding specific cannabinoids, as some jurisdictions may have set regulations regarding hemp and cannabis products.

Yes, all of our products undergo rigorous lab testing, including potency, cannabinoid profiles, residual solvents, heavy metals, microbiological screening, and chemical residue testing.

It depends on the type of drug test used, but typically, raw cannabis consumption like THCA isn’t something that’s tested for because it’s not illegal or psychoactive.

However, the moment you expose your THCA to heat, it transforms into THC.

Unfortunately, at this time, we only offer our products within the United States and do not ship internationally. 

Our packaging is always discrete! All of our orders are shipped in packages that are standard brown/white boxes or mailers, so it is not obvious what is within. You do not need to sign for any of our products upon delivery. We also utilize smell-proof bags to mitigate the smell, and we put our THCA products in boxes instead of mailers to ensure their protection.

TRAPHAUS is not responsible for lost, stolen, or damaged packages. To help you with these issues, TRAPHAUS offers Route Insurance which covers your order 100% if it gets lost, stolen, or damaged. You can choose to add this protection to your order at checkout or reach out to support@traphauselife.com for further assistance.

It’s important to note that if the insured shipping option is not selected, we may be limited in our ability to provide compensation for lost, stolen, or damaged items.

If something is wrong with your purchase, you may be entitled to a return or exchange as long as we are notified within 10 days from when the order was delivered.

Whether you are granted a return or exchange is determined on a case by case basis. At this time, we do not accept returns for opened products.
Please note that we do not cover the shipping costs for a refund, unless we are responsible for shipping an incorrect item or at fault for shipping to an incorrect address.

While we stand by the quality of our products, the effectiveness of a product is not a valid reason for a refund, as cannabinoids can affect everyone differently.

If you would like to start a return for your order, please reach out to us at support@traphauselife.com

You have until before your order is processed to cancel your order.

You will be notified by e-mail when your order has been processed. If your order has been processed and you wish to cancel, you may send it back to us but we do ask that you pay for the shipping costs.

If your order is lost, damaged or stolen, please reach out to us at support@traphauselife.com we will provide a replacement or refund according to your preference. Claims will be reviewed and approved within 1-2 business days of submission.